RTA stands for Ready To Assemble. You'll receive your cabinet or vanity in a flat box. You will need to assemble the pieces to build the actual cabinet or vanity. We provide assembly and installation instructions and videos with your order.
There are many, many options for countertops, ranging from butcher block to stainless steel, slab glass, concrete, marble, and natural quartzite. These types are available by request, contact us for more information.
The founder of Terillian Cabinets lived in the Caribbean for 18 years; we understand the difficulty of getting quality supplies to the islands at a great price. We take pride in our customer service and delivering a great product at a great price.
We communicate via email, Facebook Messenger, WhatsApp Messenger, Skype or phone; whatever method is easiest and most convenient for you. The communication process is very thorough because we want to cover all details before the order is placed.
No, we do not have a preferred shipper. We will work with the Freight Forwarding Service of your choice. On very large orders we recommend filling an entire container instead of using an LCL (Less than Container Load) Freight Forwarding Service; we will help coordinate the shipment of the full container.
If you need items we don't offer, we'll purchase those items and add them to your order. We understand buying in the Caribbean has limitations and higher costs. We'll save you money by purchasing in the US and adding those items to your order.
We will place the order as soon as the wire is received. It usually takes about 3 weeks to receive the cabinets from the supplier, inspect the boxes for internal damage and replace if necessary, pack everything for shipping and deliver to your shipper of choice.
Absolutely, we highly recommend getting insurance!
Terillian Cabinets guarantees your order is well-packed and in great condition when delivered to the Freight Forwarding Service. Any damage incurred thereafter is the responsibility of the shipper IF you have insurance on your order.
Terillian Cabinets' goal is to combine great customer service with a large selection of quality cabinets, granite and quartz at great prices for professional kitchen installers, remodelers, flippers or DIY homeowners.
Our business is streamlined with low overhead allowing us to sell cabinets and countertops at great prices passing huge savings along to you.
We accept credit cards (via PayPal), certified funds (money orders) and cash. We do not accept personal checks.
Our quoted price is always a cash price because we want to provide the lowest price possible to our customers. If you want to use a credit card, we will need to increase the quoted price by 2.9% to cover PayPal transaction fees (4.4% for international transactions).
Account for all items listed on the Bill of Lading (BOL) upon arrival. Small items like toe kicks and fillers are packaged together, open those boxes to verify the delivered quanity. Cabinets are shipped in individual boxes. Make note of any visible damage to boxes on the BOL and take pictures. Make sure the delivery driver is aware of all visible damage; have the driver add notes and pictures to the BOL before you sign it.
Failure to note problems on the BOL is treated as your acceptance of the delivery.
When freight is delivered please verify that your order is intact and correct BEFORE signing the driver’s delivery slip (BOL). Any incorrect or missing item claims will NOT be honored once a delivery is signed for. If any items in the delivery appear to be damaged or missing, please note on the driver’s delivery ticket (BOL) and send an email immediately to firstname.lastname@example.org detailing the problem (MUST include pictures).
There are times when everything on a delivery looks fine, but when you open the box the item is damaged.
Please open all boxes at least 7 days from time of delivery. If you do not file a claim or submit a claim form in this time frame of seven (7) days, a claim cannot be filed and the item will not be replaced. Damaged item claims must be made prior to assembly and/or installation. Any damaged item that is installed or assembled will not be replaced.